Thank you for choosing Valencia Fragrance Co LLc. This information is to protect Valencia Fragrance Co LLc and you as a customer. Valencia Fragrance Co LLc will not be responsible for stolen credit or debit cards used on our website. The customer is solely responsible for the use of his or her card/ information on this website. Valencia Fragrance Co LLc will not accept perfume oil type (or our version of) back if the customer is not satisfied, but we will give store credit for that amount of purchase. Valencia Fragrance Co LLc. will give a customer a refund up to 7 days on perfumes and colognes that have not been used. ALL SALES ARE FINAL UNLESS IT'S OUR FAULT! We use Sendle shipping service, but your package will be delivered by USPS unless you choose a different option like UPS, or FEDEX. We do not refund shipping cost, because the customer doesn't understand our shipping method, and we don't refund any amount of the order because the customer doesn't understand the shipping method or is confused by this method. Customers must call our customer service department to settle these issues. We try our very best to make sure every customer is happy and each and every order is correct. By ordering off this website your understand and abide by these rules and regulations of Valencia Fragrance Co LLc. Valencia Fragrance Co LLc fragrance that are classified as types* are our version of the fragrance and not the original manufacturers fragrance. The original manufacturers fragrance are made by the original manufacturers not Valencia Fragrance Co LLc. We have no ties with, not infringing on, or duplicating their fragrance, and the right belong to the original manufacturer of that fragrance. Valencia Fragrance Co LLc has absolutely no ties with there fragrances in our version of types* on our website. All of Valencia Fragrance Co LLc perfumes and colognes are from the original manufacturer and belong to the original manufacturers. Again we are simply distributing there fragrances for you convenience. Because of safety reasons, Shea Butter, Coconut Oil, Lotions, essential Oils, etc will entail a store credit only. Thank you for choosing Valencia Fragrance Co LLc.